Pet Tao

Frequently Asked Questions

• What is the best way to change my pet’s diet to Pet-Tao food?

  We recommend starting with a mixture of 25% Pet-Tao food and 75% of your current food for the first few days. Then slowly increase the amount of Pet-Tao food while decreasing your current food until you reach 100% Pet-Tao. This process should take about 10-14 days.

• Is the Pet-Tao diet organic?

  No. In the future, we hope to be able to provide an organic food. Please read the Vision/Sustainability section for more information.

• Can you feed Pet-Tao food cold?

  With our Canine Balanced Diet, we suggest serving the food slightly warmed to around 110 degrees, or body temperature. Our prescription diets can be served cold, warm, or hot depending on the condition being treated. Each diet will come with recommended feeding instructions.

• Can you microwave Pet-Tao food?

  Our recommendation is to heat food slowly by stovetop or oven. This method keeps the energetics of the food in balance. If you need to use a microwave, use on a low setting for a short period of time.

• How many times do you feed Pet-Tao food a day?

  Once or twice daily is acceptable as long as the calories remain constant over a 24 hour period.

• Are there preservatives in the Pet-Tao diet?

  There are no natural or artificial preservatives in the Pet-Tao diet.

• How and when will my Pet-Tao food arrive?

  Food will arrive by UPS or Fed Ex in an insulated cooler within 2-3 days. Food will arrive either chilled or frozen depending on transit times. Our normal shipping days are Monday through Wednesday.

• What is the best way to store Pet-Tao food?

  We recommend storing food frozen and thawing as needed in the refrigerator.

• Do the Pet-Tao diets come in dry kibble or moist form?

  All diets are in a frozen moist form. When thawed, the food has the consistency of canned food for dogs.

• Why do you offer each diet in a Raw and Pasteurized form?

  We offer all diets in two forms: Raw and Pasteurized. Each form has distinct advantages and disadvantages depending on your individual pet. For a more detailed explanation, please see our discussion of each form.

• What is the pasteurization process for the diets?

  We pasteurize the diets by placing them in a water bath and gently raise the temperature to 160o F. This process limits the pathogenic bacteria that can be harmful to your pet and to humans. This also aids in the digestion process by beginning the breakdown of the vegetables so your pet can absorb the vitamins and minerals.

• Soy products are a possible cause of allergies in pets. Should I be concerned about the tofu used in the diet?

  No. The process of making tofu by harvesting and heating the milk of the soybean virtually eliminates tofu as a source of allergies. Soy by-products, such as the hull, have been implicated as a potential cause of allergies in pets.

• Can you mix Pet-Tao with other dog foods?

  Yes, but you will not get the full benefits of the Pet-Tao diet.

• How long will it be before I see a difference in my pet from being on the Pet-Tao diet?

  If you use a prescription food, it may take several weeks for you to see a difference. For the Canine Balanced Diet, you may not see a difference on the outside, just on the inside.

• Do I need a prescription from my veterinarian in order to be on the Pet-Tao diet?

  No prescription will be needed for the Canine Balanced Diet. Our Yin, Qi and blood tonics do require a traditional Chinese medical diagnosis and prescription.

• Does my pet need to be monitored by my veterinarian once on the Pet-Tao diet?

  We recommend all animals receive bi-yearly exams and weight monitoring. For pets on the prescription diets, we recommend you follow up with your veterinarian 30 days after being on the Pet-Tao diet.

• What makes Pet-Tao superior to other premium dog foods?

  Our diet is superior not only because we use fresh human grade ingredients with no preservatives, but also the unique approach with which it is formulated. Unlike other Western premium diets which only meet AAFCO standards, the ingredients in the Pet-Tao diet are chosen according to the Eastern food principles of energetics, balance, and the food’s effect on the body.

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